Effective Date: October 1, 2025
Welcome to Velle Spa. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our website. By using our site, you agree to the practices described below.
Information We Collect
Personal Information:
When you make an appointment, contact us, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, date of birth, and payment details.
Health Information:
For medspa services, we may collect relevant health information needed to provide safe and effective treatments. This information is treated with the highest confidentiality.
Usage Data:
We collect data on how you interact with our website, including IP address, browser type, pages visited, and time spent on pages, to improve your experience.
How We Use Your Information
To provide and manage your appointments and services.
To communicate with you about your treatments, appointments, and updates.
To send promotional offers and newsletters, with your consent.
To improve our website, services, and user experience.
To comply with legal obligations and protect your rights.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors and medical professionals. These partners are obligated to keep your information confidential.
Data Security
We implement industry-standard security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your data, subject to legal retention requirements.
Opt-out of marketing communications at any time.
Request a copy of your health records related to services provided by Velle Spa.
Cookies
Our website uses cookies to enhance functionality and user experience. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about your privacy or this policy, please contact us at:
Velle Spa
Email: info@vellespa.com
Thank you for trusting Velle Spa with your privacy.